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Microsoft Voice and Unified Communications by Joe Schurman

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Chapter 4. Enterprise Voice with Microsoft Unified Communications

Now, we will cover voice in the enterprise, which has been a fluctuating and quickly evolving market over the past century. Through this experience, you will learn how a software manufacturer like Microsoft has transformed the telephony industry through software-powered voice and will forever change existing voice communications as you know and use them today with the Microsoft Unified Communications platform.

In a market that has been dominated by the likes of Cisco, Nortel, Avaya, Aastra, Siemens, NEC, and other large telecommunications manufacturers as well as hybrid IP-PBX system providers such as Digium (Switchvox), and Fonality, Microsoft, the software manufacturer, ...

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