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Microsoft® Windows® Internals: Microsoft Windows Server™ 2003, Windows XP, and Windows 2000, 4th Edition by David A. Solomon, Mark E. Russinovich

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Basic Crash Dump Analysis

If OCA fails to identify a resolution or you are unable to submit the crash to OCA (if, for example, you have a crash dump file generated by Windows 2000, which doesn't support OCA), an alternative is analyzing crashes yourself. As mentioned earlier, Windbg and Kd both execute the same analysis engine used by OCA when you load a crash dump file and the basic analysis can sometimes pinpoint the problem. So you might be fortunate and have the crash dump solved by the automatic analysis. But if not, there are some straightforward techniques to try to solve the crash.

This section explains how to perform basic crash analysis steps, followed by tips on leveraging the Driver Verifier (which is introduced in Chapter 7) to catch ...

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