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Microsoft® Windows® Internals: Microsoft Windows Server™ 2003, Windows XP, and Windows 2000, 4th Edition by David A. Solomon, Mark E. Russinovich

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Advanced Crash Dump Analysis

The preceding section leverages the Driver Verifier to create crashes that the debugger's automated analysis engine can resolve. You might still encounter cases where you cannot get a system to produce easily analyzable crashes and, if so, you will need to execute manual analysis to try and determine what the problem is.

  • Use the !process 0 0 debugger command to look at the processes running and make sure that you understand the purpose of each one. Try disabling or uninstalling unnecessary applications and services.

  • Use the lm command with the kv option to list the loaded kernel-mode drivers. Make sure that you understand the purpose of any third-party drivers and that you have the most recent versions.

  • Use the !vm command ...

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