One of the primary reasons to study networking is so that you can troubleshoot a network when problems occur. At this point, you’re probably aware that many puzzle pieces must be in place when a user accesses network resources or just surfs the Internet. If any single piece is not exactly where it should be, the user will be asking for help. With a little bit of knowledge on troubleshooting, you can be the person who identifies the problem and fixes it. In this chapter, you’ll learn about key troubleshooting tools.
- Using the command prompt
- Checking TCP/IP configuration with ipconfig
- Troubleshooting connectivity with ping
- Identifying routers with tracert
- Verifying the routed path with pathping
- Viewing TCP/IP ...