Configuring Terminal Services Per-User Settings
When you install Terminal Services, the properties pages of users are updated to include two additional tabs: Remote Control and Terminal Services Profile. The settings on these tabs can be used to configure per user settings for Terminal Services.
Getting Remote Control of a User's Session
Being able to get remote control of a user's session is helpful for troubleshooting. Rather than guess what a user is trying to do when working with an application, you can view the user's session and see the mistakes yourself. If allowed, you can also take over a user's session and manipulate the session from your desktop while still allowing the user to view the session from the desktop. By watching the task being ...