Joyce has 30 years’ experience in the development of training
materials about technical subjects for non-technical audiences, and is
the author of dozens of books about Office and Windows technologies. She
is the Vice President of Online Training Solutions, Inc. (OTSI).
As President of and principal author for Online Press, she
developed the Quick Course series of computer
training books for beginning and intermediate adult learners. She was
also the first managing editor of Microsoft Press, an editor for Sybex,
and an editor for the University of California.
Joan has worked in the training and ...
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