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Mike Meyers' CompTIA A+ Guide to 802 Managing and Troubleshooting PCs Lab Manual, Fourth Edition (Exam 220-802), 4th Edition by Mike Meyers

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Every good PC technician should know the Windows environment inside and out. This is vital to any troubleshooting scenario, and it won’t happen automatically—it takes some practice and discovery on the technician’s part. You need to be fluent in navigating the PC from a user’s perspective. If there’s anything magical about Windows, it’s that there’s almost always more than one way to get a desired result, and your preferred ...

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