Imagine that your company has just acquired a small architectural firm. One of the principals of the firm informs you that they haven’t really had any IT support to speak of in a few years. You visit the new office and determine that the computers are about five years old. They were good machines when they were purchased, and as long as the hardware is not failing, they should be more than adequate for a year or two more. The architects do complain that their machines are running slowly and that ...

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