Mike Meyers' CompTIA A+ Certification Passport, Fifth Edition (Exams 220-801 & 220-802), 5th Edition

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The Art of the Tech

ITINERARY

Objective 1.01 How Computers Work

Objective 1.02 Dealing with Customers

Objective 1.03 Troubleshooting Methodology

When a mission-critical computer goes down, regardless of the industry, people get upset. Workers ...

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