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Hardware and Network Troubleshooting

Domain Objectives

• 5.1  Given a scenario, apply the best practice methodology to resolve problems.

• 5.2  Given a scenario, troubleshoot problems related to motherboards, RAM, CPU, and power.

• 5.3  Given a scenario, troubleshoot and diagnose problems with storage drives and RAID arrays.

• 5.4  Given a scenario, troubleshoot video, projector, and display issues.

• 5.5  Given a scenario, troubleshoot common issues with mobile devices.

• 5.6  Given a scenario, troubleshoot and resolve printer issues.

• 5.7  Given a scenario, troubleshoot problems with wired and wireless networks.

Given a scenario, apply the ...

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