9

Feedback Is a Gift

Feedback is a gift.

—Lee Caraher

Why does this group need so much feedback?” asks Susan, a fifty-five-year-old hedge fund manager. “We hire the best of the best, and I still can’t believe how much feedback the under-thirties need.”

Feedback, the need and the desire for it, emerges consistently as a theme with and for Millennials. On the one hand, managers bemoan that they are constantly interrupted with requests for off-schedule check-ins to “make sure I’m on the right track.” On the other hand, managers expressed incredulity that their younger colleagues are so clueless. “Why don’t they know?” was a constant refrain in almost every conversation.

I’m going to guess that every Baby Boomer’s and GenXer’s boss said this about ...

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