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Access Up the Chain
I’m going to go to the person who can help me most.
—Stephanie, age twenty-six
Hierarchy is an anachronistic concept for many Millennials. Having grown up one click away from seemingly all the information in the world, the ability to mobilize a dispersed group with social media, and the ability to democratize media with their own channels and information curation, Millennials see the work world as a much flatter place than Baby Boomers or Gen Xers did when they were in their twenties and thirties.
“Millennials don’t see structure at all. When they do, they see structure as a ceiling not a floor—they see structure that ...
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