APPENDIX B

101 Questions for Any Sales Situation You’ll Ever Face

AN OVERVIEW

This material is intended to provide questions to ask in virtually any sales situation, thereby accomplishing the following:

1. Maintaining a conversational and “nonsales” approach

2. Keeping the other party talking in order to learn

3. Avoiding “deselection” by volunteering very little of yourself

4. Finding the buyer, building a relationship, and closing business

5. Accelerating the entire sales process

You can customize the questions to fit your particular type of sale, niche, specialty, or customer. I strongly advise that you personalize the generic questions so that they support your particular practice or business.

You might choose to copy and print out this ...

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