Chapter 12. HOLDING AND GROWING THE INVESTMENT

We know there's risk when an individual makes a transition from one job to another. It's more like an arranged marriage than a first date: neither party knows all that much about the other, but both sides have made a commitment.

This is the time when predictions about future performance driven by facts learned during the hiring process can prove woefully incorrect. It's also the time when the first handshake with the new supervisor sets the tone for the future, for better or worse. The evidence is clear: new hires don't leave jobs, they leave bosses, and the initial transition weeks are when that process can begin. This is the time when a solid onboarding process can cement new hires to the company. ...

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