Chapter 12. Communication
16 Giving feedback
Mind Chi in action
Giving feedback when it is 'good news' is rarely a problem, but delivering negative feedback is more challenging. Negative feedback tends to raise the recipient's defenses and they may feel 'punished'. Here are some points to consider when giving feedback to make it as positive and constructive as possible for both of you:
Tip
Make your goal a reality with Mind Chi Applied!
Agree with the recipient their preferred time to receive feedback, ...
Get Mind Chi: Re-wire Your Brain in 8 Minutes a Day -- Strategies for Success in Business and Life now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
