Chapter 3Mindful Decision-Making at Work

It is in your moments of decision that your destiny is shaped.

—Anthony Robbins

What makes a great decision great and a terrible decision terrible? What was the best decision you ever made? What was the worst? What was the difference in the process that led to your best and worst decisions? If you’ve thought of a good decision you’ve made—recent or not so recent—then what led to it? Have you ever made a good decision after worrying all night about what you should do? Have you ever made a bad decision after simply knowing what you should do without even thinking about it?

Like most things, decisions can be big or small, and their results can be big or small. You might be able to think of an example of what ...

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