3

COMMUNICATING AND COLLABORATING

FAVI is a French manufacturer and supplier of technical parts for demanding industries with roots in the industrial economy, such as the auto industry. In 1983, former CEO Jean-François Zobrist began to radically change the way the company operated.

As reported by the business blog Corporate Rebels, Zobrist “transformed FAVI from a traditional command-and-control organization to a liberated company based on freedom, trust and equality.”1 He started the move from a rigid hierarchical structure to a flexible communicate-and-collaborate approach by making small yet meaningful changes, including:

• removing the time-clock system

• unlocking all storage rooms, cabinets, and cupboards

• making the beverages in the ...

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