accessibility of information, 106

accountability, 99–100

active participation, 66

adaptation and change, 108–110

aging. See retirement’s effect on the workforce

alignment, 95–96

alliance, 97–98

Alvesson, Mats, 13

Amazon, 119

anticipated failure, 75–76

anticipation of success, 96–97

application, 98–99

apprenticeship, 112–113

aspirational companies (“managing minds”), xvi

assessing corporate culture, 100–103

AT&T example of a transitional company, xvi–xviii


Studs Terkel/Gary Bryner interview, 115–117

Zume Pizza example, 3–4


Baldoni, John, 23–24, 80

barriers to “managing minds” in the workplace

mindset, 19–22

need for control, 22–24

work-learning dichotomy, 24–25

Bezos, Jeff, 119

Boeing example of evolution through different ...

Get Minds at Work: Managing for Success in the Knowledge Economy now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.