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Mobile Location Services: The Definitive Guide by Andrew Jagoe

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Emergency Assistance

In several studies, personal safety has been shown to be the mobile location service application users in North America are most interested in. Emergency services will be coordinated either directly by public safety answering points (PSAP) or indirectly by roadside assistance providers in conjunction with a PSAP if necessary. Mobile operators with operations in the United States are required by the FCC to provide location data with every emergency call made on their network.

Emergency calls made from a mobile phone would typically be life threatening as opposed to calls from an in-vehicle unit, which could range from a less serious incident, such as a flat tire, to a serious accident. Accordingly, emergency calls from a mobile ...

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