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Models and Applications in the Decision Sciences: Best Papers from the 2015 Annual Conference by Merrill Warkentin, Decision Sciences Institute

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6. Employee Change Perceptions and Turnover Intentions: Is Cynicism the Culprit?

Anju Mehta, University of Northern Iowa

Abstract

Managing change effectively is a critical dynamic capability for firms today. However, a majority of firms often struggle in this area due to employee resistance to change, leading to negative work outcomes. The knowledge that change can be disruptive necessitates an understanding of the critical factors influencing employee outcomes during change. In this study, I examine how employees’ perceptions of change influence their cynicism toward change, and in turn, their intentions to quit under conditions of continuous change. Data were collected from 350 employees in six outsourcing companies in India. Results indicate ...

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