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Understanding Key Performance Indicators (KPIs) for Your Production Service

In the previous chapters, we looked at the core concepts of modern DevOps – Continuous Integration (CI) and Continuous Deployment/Delivery (CD). We also looked at various tools and techniques that can help us enable a mature and secure DevOps channel across our organization. In this rather theory-focused chapter, we’ll try to understand some key performance indicators (KPIs) for operating our application in production.

In this chapter, we’re going to cover the following main topics:

  • Understanding the importance of reliability
  • SLOs, SLAs, and SLIs
  • Error budgets
  • Recovery Time Objective (RPO) and Recovery Point Objective (RTO)
  • Running distributed applications in production ...

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