Modern Management: concepts and skills, 14/e

The Social Audit Challenge

To be successful in carrying out social responsibility activities over the long run, managers must face the test of monitoring and improving their social responsibility efforts. To monitor and improve their efforts, many managers face the challenge of conducting a useful social audit. A social audit is the process of measuring the present social responsibility activities of an organization to assess its performance in this area. The basic steps in conducting a social audit are monitoring, measuring, and appraising all aspects of an organization’s social responsibility performance. Although some companies that pioneered the concepts of social reporting, such as General Electric, still continue their social audit efforts, ...