Modern Management: concepts and skills, 14/e

Delegation

So far in this chapter, we have discussed responsibility and authority as complementary factors that channel activity within an organization. Delegation is the actual process of assigning job activities and corresponding authority to specific individuals within the organization.²⁹ This section focuses on the steps in the delegation process, obstacles to the delegation process, and elimination of obstacles to the delegation process. The next section focuses on centralization and decentralization.

Steps in the Delegation Process

According to Newman and Warren, the delegation process consists of three steps, all of which may be either observable or implied.³¹ The first step is assigning specific duties to the individual. In all cases, ...