Defining Leadership
Leadership is the process of directing the behavior of others toward the accomplishment of an objective. Directing, in this sense, means causing individuals to act in a certain way or to follow a particular course of action. Ideally, this course is perfectly consistent with such factors as established organizational policies, procedures, and job descriptions. The central theme of leadership is getting things accomplished through people.2
As indicated in Chapter 12, l eadership is one of the four main interdependent activities of the influencing subsystem and is accomplished, at least to some extent, by communicating with others. It is extremely important that managers have a thorough understanding of what leadership entails. ...
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