Skip to Main Content
Modern Management: concepts and skills, 14/e
book

Modern Management: concepts and skills, 14/e

by Samuel C. Certo, S. Trevis Certo
December 2014
Beginner content levelBeginner
480 pages
118h 48m
English
Pearson
Content preview from Modern Management: concepts and skills, 14/e

The Controlling Process

As Figure 17.2 illustrates, three main steps are in the controlling process:

  1. Measuring performance

  2. Comparing measured performance to standards

  3. Taking corrective action

Measuring Performance

Before managers can determine what must be done to make an organization more effective and efficient, they must measure current organizational performance.9 However, before they can take such a measurement, they must establish some unit of measure that gauges performance and observe the quantity of this unit as generated by the employee whose performance is being measured.10

  • Objectives

  • The controller (or comptroller) is responsible for all accounting activities within the organization.

  • Functions

    1. General accounting—Maintain the ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Start your free trial

You might also like

The Strategic Project Leader, 2nd Edition

The Strategic Project Leader, 2nd Edition

Jack Ferraro
What Managers Do, Fourth Edition

What Managers Do, Fourth Edition

William R Allen, Harold L Gilmore

Publisher Resources

ISBN: 9780134729138