6

Enabling Meaningful Communication and Collaboration

When I was in my 30s, my career idol at the time was a very charismatic and articulate nonprofit leader who influenced the kindness movement and helped shape the notion of pay-it-forward. He was one of the best examples of a servant leader that I had come across at that point in my life. I had always told myself that if I ran into this leader, I would tell him how much I respected and admired his work and how it had always been a dream of mine to work for him. So when I literally ran into him at an industry conference, I told my career idol just what I always promised myself I would. What happe-ned next surprised me.

He said: “Thank you for your kind words, Randy. I can feel how passionate ...

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