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Moodle® For Dummies® by Radana Dvorak

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Communicate with Your Learners

As an educator or instructor, I don't need to tell you how important communication is; however, people often assume that because a course is online, instructors don't need to be as hands-on. I beg to differ. The most successful online courses are those in which instructors are actively involved and get to know their learners, even though it's only virtually. Here are few suggestions:

  • Complete your profile. Complete your profile with a picture and your skills, likes, dislikes, and a bit about yourself so your learners can get to know you. After all, you tell learners about yourself at the beginning of each face-to-face course or training session. Also, encourage (or make it mandatory) for learners to personalize their profiles.

    image Make sure your system administrator has not disabled this capability. By default, all Moodle user accounts can personalize their profiles.

  • Keep online office hours. Use the Moodle chat room effectively, followed up with forum discussions.
  • Respond to your learners. Allow learners to e-mail or post messages, and then get back to them quickly. Post the good questions (with answers) to the News forum, which Moodle pushes to e-mail all learners in the course. If appropriate, give the learners credit for brilliance; you may just see more forum activity and participation, and you won't have to answer similar questions again.
  • Chat ...

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