Chapter 5

You’re Looking Good—Attitude Matters

In This Chapter
  • hierarchy of change model
  • responding to change
  • the four responses to change
  • change attitude self-assessment
  • changing how the organization views you

In a very real sense, organizational change creates an atmosphere of survival, even if the change does not include a lot of employees who lose their jobs. Often for those experiencing it, large-scale organizational change makes everyone feel as if they are on a sinking ship. To understand the stress of change, here’s a mental exercise you can do to gain a better sense of what’s happening for everyone in the organization during times of change.

Imagine you are the president of the United States flying over a natural disaster zone immediately ...

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