Joan Lambert has worked closely with Microsoft technologies since 1986, and in the training and certification industry since 1997. As President of Online Training Solutions, Inc. (OTSI), Joan is responsible for guiding the translation of technical information and requirements into useful, relevant, and measurable training and certification tools.
Joan is a Microsoft Certified Trainer, Microsoft Office Master, Microsoft Certified Technology Specialist, Microsoft Technology Associate, and the author of more than two dozen books about Windows and Office (for Windows and Mac). Joan enthusiastically shares her love of technology ...
With Safari, you learn the way you learn best. Get unlimited access to videos, live online training,
learning paths, books, interactive tutorials, and more.