O'Reilly logo

Motivation (The Brian Tracy Success Library) by Brian Tracy

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

LISTEN ATTENTIVELY

Lean forward and listen closely to what the other person is saying. Put aside all distractions. Turn off your telephone and shut off the sound on your computer. When you sit and talk with a staff member, treat that person as if he is the most important person in the world.

It is said that “rapt attention is the highest form of flattery.” When you listen intently to people, it has a physical effect on them. Their heart rate increases, their galvanic skin response goes up, and their blood pressure increases. When you listen intently to people, making them feel more valuable and important, their self-esteem and self-confidence increase.

Lean forward, look at the person’s face intently, and flick your eyes occasionally to meet ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required