CHAPTER 8

The Issue of Control and Curing Silo Sickness

It should be clear by now that if we want our organizations to take full advantage of digital technology and build chains of greater value, we need to redesign them to do so. However, let’s keep it real: leaders will only entertain the notion of redesigning their organization for higher Quality of processes and products, proactive and systematic Involvement of their people, and accelerated Flow of information, products, and money if they feel that in the new world they can retain sufficient “control.”

Control and Vision in the Decision-Making Process

Control and Vision are two undeniable needs that must always be satisfied. These needs are common to individuals as well as organizations ...

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