CHAPTER 6

Empowered Teams Make the Difference

An empowered organization is one in which individuals have the knowledge, skill, desire, and opportunity to personally succeed in a way that leads to collective organizational success.

—Stephen Covey

Never tell people how to do things. Tell them what to do, and they will surprise you with their ingenuity.

—General George S. Patton

Chapter Highlights

Creating urgency for OKRs

Empower teams with OKRs

Building trust and psychological safety

Advise on leadership skills

Teaching teams how to use OKRs

During an intake conversation, the CEO of a 200-employee technology company proudly showed me all the OKRs within the company. His main concern was that he didn’t see any positive impact on the ...

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