Chapter 17
Leading People Through Change as the Programme Delivers
In This Chapter
Understanding the difference between leadership and management
Designing tranches to support transition
When you start to exploit the capabilities delivered by projects, you need to do some mechanistic work, which in essence is based around controlling against a plan. For example, part of benefits management is creating a model and then managing against that plan. But a fundamental difference in tone exists in the real world of business as usual, which is less ordered and less planned than a mechanistic world and much more about people, as individuals and in teams, than about the task.
Hence my focus in this chapter is clear and effective leadership, which is essential for a successful programme. When the projects have delivered a capability, the transition really begins to take place. Leading people through change is so important that I dedicate this whole chapter to it. I look at the nature of leadership and the effect it has on how you fulfil any of the different roles. I also describe transition and give you a better appreciation of what's involved by thinking about the more people-focused aspects of programme management.
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