11 BRIDGING GENERATIONAL DIVIDES IN YOUR WORKPLACE

by Debra Sabatini Hennelly and Bradley Schurman

Demographic change is one of the least understood yet profoundly important issues facing organizations today. The “working-age population” in the United States—those from age 16 to 64—is contracting at a pace not experienced since World War II. Unlike that period, there is no “baby boom” behind it, and none is expected in the near future. Generation Z has three million fewer people than the Millennial generation, and Generation Alpha, which follows Gen Z, is expected to be even smaller.

Due largely to early retirements and a caustic mix of ageism and cost-cutting measures, businesses let too many older workers go during the pandemic—and when ...

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