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Must-Win Battles: How to Win Them, Again and Again by Tracey Keys, Thomas Malnight, Peter Killing

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Chapter 4. Opening Windows: Sharing Perspectives and Realities

One Month Later: Monday Morning

John’s management team, six men and three women, all warmly dressed, are sitting eating breakfast in the morning sunshine outside a rather basic French hotel. Conversation is speculative but muted as they take in the scenery. It feels a long way from the offices back home. They are about to begin the kick-off week of their MWB journey. No one is entirely sure how this journey will unfold, how long it will last, or what impact it will have on the company. John is feeling both excited and apprehensive.

Setting down his coffee cup, and looking around the table, he begins:

Why are we here? As we start this week I want to share with you my objectives for ...

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