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How Social Design Works
Affordances and Interaction
In thinking about the social design of smart objects, I often reflect on the relationship I have with my laptop, which could in some ways have been thought of as the ultimate, all-purpose smart object (that is, before the advent of the smartphone). As cold and hard as it might be, over time it has grown to something that feels natural. When it’s closed, it’s my accessory, a thick metal stand-in for a notebook, carried under my arm and reminding me of the potential for creativity and connection with other people. When open, it transforms into an entity that demands my attention. Its screen stands upright, directly facing me and blocking the view of anything beyond it. Glowing brighter ...
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