2.7. Integrating People, Information, and Processes

Per SAP AG, beyond realizing a good “return on information,” the success of any productive SAP installation also hinges on “maximizing return on relationships.” This chapter concludes with a discussion of how the integration of people with your IT and business processes completes the review of performance tuning and stress testing.

2.7.1. Selling the Value of Stress Testing

From the boardroom to the computer room, no one really questions performance tuning. It's pretty much a “given” for most SAP shops that some level of tuning and tweaking will occur throughout a system's useful life, driven as much in response to surprise performance issues as proactively planned for in support of major changes ...

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