5.1. SAP IT, Meet “The Business”

SAP AG touts its enterprise applications as business solutions configured by business consultants. Given this claim, it's safe to say that the developers who perform the functional configuration of an SAP system are experts in their particular business area and bring with them the added advantage of programming or systems development experience. This business knowledge is important to the team responsible for maintaining a well-performing system. But, building such a one-sided team to conduct performance testing—a team unfamiliar and largely uninterested in the system's underlying technical foundation—will result in failure. Conversely, building a team strong only in SAP Basis and test tools but ungrounded in ...

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