Defining an escalation for repeated notifications

In this recipe, we'll learn how to arrange a Nagios Core configuration such that after a certain number of repetitions, notifications for problems on hosts or services are escalated to another contact, instead of (or in addition to) the normally defined contact. This is done by defining a separate object type called a host or service escalation.

This kind of setup could be useful for alerting more senior networking staff of an unsolved problem that a less experienced person is struggling to fix and can also function as a "safety valve" to ensure that problem notifications for hosts eventually do reach someone else if they remain unfixed.

Getting ready

You should have a Nagios Core 4.0 or newer server, ...

Get Nagios Core Administration Cookbook - Second Edition now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.