CHAPTER 6

The Chair’s Interaction With the CEO

Communication must be HOT. Honest, Open and Two-way.

—Dan Oswald

The most important thing in communication is hearing what isn’t said.

—Peter F. Drucker

Introduction

The relationship between the Chair and the CEO is the most important within a company. While the CEO runs the show, the Chair, with his board, selects and supervises the CEO and decides upon her remuneration (in some countries, subject to the General Assembly’s approval). Whether the Chair or the entire board is the CEO’s boss is disputed in literature and practice. In my opinion, without diminishing the board’s role, it is the Chair because a body of many can’t fulfill the specific tasks I focus on here. Being a trusted sparring partner, ...

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