Introduction

The well-run group is not a battlefield of egos.

—Lao Tzu

You don’t develop courage by being happy in your relationships every day. You develop it by surviving difficult times and challenging adversity.

—Epicurus

He/his refers to the Chair, while she/her refers to the CEO. I have chosen this convention because the CEO is the most important position within a company. The Chair is the head of the board of directors, while the CEO is the head of the executive board.

BM: Stands for board member’s quote from my interviews: I don’t distinguish between Chairs, board members, or CEOs. If I believe the specifics are relevant, then I point it out.

Relationships Are Hard Work. According to Stephen Covey (1989/2020), “many of the problems in ...

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