CHAPTER 2

The Boss/Resource Manager

“A primary duty of management is to help employees reachtheir potential in the organization and company, and to createa continuously improving, productive work environment thatchallenges employees to perform at their best.”

Q2.1 Briefly, can you describe the job of a resource manager—my boss?
A2.1 The resource manager (RM) hires, fires, makes job assignments, coaches, counsels, evaluates, awards, promotes, and secures future work opportunities for direct reports, also called employees. The RM is a nurturer of people.
Q2.2 What are the primary duties of a resource manager?
A2.2 The RM:
  • Hires and fires

  • Performs resource planning and allocation; makes job assignments

  • Defines ...

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