CHAPTER 16
Overtime Work
“It’s not about the need for working overtime; it’s about the need for achieving specific business results while balancing the need for personal time.”
| Q16.1 | From a business perspective, how should overtime work be viewed? |
| A16.1 | Overtime work is often thought of as a safety net to ensure that work—especially committed work—gets done with the sense of urgency required so that the business thrives. Rather than temporarily hiring employees during peak work periods and laying them off when the workload subsides, businesses usually prefer that core employees meet the business need by working overtime. |
| Q16.2 | Do most organizations or companies ... |
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