CHAPTER 31
Quality
“In the business world, ‘quality’ and ‘perfection’are not necessarily synonymous.”
| Q31.1 | Should I strive to do things perfectly the first time? |
| A31.1 | Typically, no. It is nearly impossible to do things “perfectly” the first time; however, you should do things “right” the first time. Doing things right the first time can prevent problems and save you from having to redo work later. You might have to spend a bit more time on the work up front, but investing extra time can save far more time, energy, and expense later. |
| Q31.2 | Where do you draw the line between “perfection” and doing things “right”? |
| A31.2 | I consider “perfection” to mean doing things perfectly, that is, without ... |
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