CHAPTER 32

Post-Project Reviews

“Learning is not compulsory; neither is survival.”

—W. Edwards Deming, American statistician and quality control expert

Q32.1 Are post-project reviews a good thing, or are they overrated?
A32.1 Post-project reviews are a great thing and are highly underrated! Earlier in the book (Q&A 10.14), I identified three actions that I would mandate if I were to take over your organization; the first action was to ensure that post-project reviews are conducted on all projects meeting certain criteria. There is nothing better that an organization can do to continuously improve itself and become more competitive than to perform routine post-project reviews and apply those lessons ...

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