CHAPTER 10

Turn Criticism into an Asset

Criticism is something we can avoid easily—by saying nothing, doing nothing, and being nothing.”

—Aristotle, Greek philosopher and scientist

Who isn’t familiar with criticism? It comes from everywhere—friends, family, coworkers, supervisors, and even strangers. While there is little we can do to prevent criticism from coming our way, there are ways of dealing with criticism that can make it a positive experience. As project managers and leaders, it is essential that we deal effectively with criticism.

For many of us, criticism has the effect of penetrating our fragile self-esteem, often leaving us to analyze and question the truth behind the image we have of ourselves. For some, criticism can cut even ...

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