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Needs Assessment Basics

Book Description

Needs Assessment Basics is written specifically to show you how to accomplish the important training goal of delivering relevant training as a business partner of your organization. The seven-phase needs assessment model teaches you to think organizationally, design effectively, and evaluate how your program links job performance to end results. Like all books in the Training Basics series, you will find learning guideposts along the way, including dozens of Basic Rules, Notes, and Think About This sidebars that enable the reader to scan the book and pick out and apply concepts immediately.

Table of Contents

  1. Copyright
  2. About the Training Basics Series
  3. Preface
  4. Why Needs Assessment?
    1. Introduction: An Analogy
    2. What Is Training Needs Assessment?
    3. Defining Key Terms
    4. Purposes of Training Needs Assessment
    5. Steps in Training Needs Assessment
    6. Chapter-by-Chapter Highlights
    7. Icons to Guide You
  5. The Training Request
    1. Starting in the Middle: The Training Request
    2. Why Start Here?
    3. The Initial Client Conversation
    4. Building Credibility
    5. Getting It Done
  6. Identifying Questions and Data Sources
    1. The Purposes of Training Needs Assessment Data Collection and Analysis
    2. Four Distinct Thought Processes
    3. The Data Collection Plan
    4. Getting It Done
  7. Evaluating Potential Data Collection Methods
    1. Understanding Data Collection Methods
    2. Statistics Versus “Sadistics”
    3. Completing the Data Collection Plan
    4. Getting It Done
  8. Data Collection Implementation
    1. Choosing Data Collection Methods
    2. Implementing Your Data Collection
    3. The Ultimate Goal: Generating the Training Design
    4. Getting It Done
  9. Data Analysis Findings
    1. Findings Versus Recommendations
    2. What Does the Data Say?
    3. A Short Side Trip to Descriptive Statistical Analysis
    4. Non-Training Needs
    5. Getting It Done
  10. Data Analysis Recommendations
    1. Recommendations Are Not the Same as Findings
    2. Making Training Recommendations
    3. Making Non-Training Recommendations
    4. So, What About ROI?
    5. Tips for Projecting ROI
    6. Getting It Done
  11. Communicating With Your Client
    1. Planning the Feedback Meeting and Presentation
    2. Making the Presentation
    3. Steps in the Presentation
    4. Next Steps
    5. Getting It Done
  12. The Ideal Organization Scan
    1. Organization Scanning and Business Need Identification
    2. Sources of External and Organization Scan Data
    3. Getting It Done
  13. A Final Note
    1. Common Errors in Needs Assessment
    2. What About Performance Consulting?
    3. Conclusion
  14. References
  15. Additional Resources
    1. Needs Assessment
    2. Adult Learning
    3. Facilitation Skills and Facilitator Competencies
    4. Instructional Design and Development
    5. Measurement and Evaluation
    6. Performance Consulting
    7. Presentation Skills
    8. Strategic HRD
  16. About the Author