8
Communicating With Your Client
What’s Inside This Chapter
This chapter presents communication techniques that can assist you in reaching your goal: the implementation of your recommendations. You’ll learn:
• how to plan the presentation of needs assessment study results
• presentation tips.
8
Communicating With Your Client
The needs assessment study, data collection, and data analysis are now complete (Figure 8-1). Now it is time to present all this information to your client. Try to negotiate a feedback meeting when you present the needs assessment results to the client. You can also plan to augment the oral presentation with written materials. ...
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