Preface
It has been more than 10 years since the first edition of this book was written. In that time, the world has changed substantially. With the financial crisis starting in 2008 that continues to challenge organizations today, as well as outbreaks of war and terrorism, many organizations are hesitant to make additional investments in hiring more people, and thus are expecting more out of the people on their payrolls. Organizations need their current employees to be more efficient and more effective. This is where training and other HRD professionals can make a huge impact.
Over the past few years, training professionals have built inroads into helping organizations design, develop, and implement training programs that help organizations ...
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