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Negotiating at Work
book

Negotiating at Work

by Deborah M. Kolb, Jessica L. Porter
January 2015
Intermediate to advanced
288 pages
7h 59m
English
Jossey-Bass
Audiobook available
Content preview from Negotiating at Work

5Building Rapport and Shifting Gears: The Power of a Good Opening

Openings matter. It's one thing to get the other party to the table where negotiation might be a possibility; it is another to actually get the process started. The way that negotiation gets started can have a significant impact on the agreement reached and the process by which it is reached. Research on traditional negotiation contexts—buyer-sellers, employers-applicants—demonstrates that what happens in the first few minutes of a negotiation not only predicts the process that will be followed but also foretells the outcome.1

Such research gives us insight into several dimensions of openings. They help us understand something of the strategy of opening offers: who should make ...

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Publisher Resources

ISBN: 9781118352410